Terms of Use
Effective Date: 1 May 2025
These Terms of Use ("Terms") govern your use of the mobile application and services (collectively, the "Services") provided by Forgettable Pte. Ltd. ("Forgettable," "we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Use of Services
You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this requirement.
You agree to use the Services only for lawful purposes and in accordance with these Terms.
2. Account Registration
To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
You are responsible for safeguarding your account credentials and for all activities that occur under your account.
3. User Conduct
You agree not to:
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Use the Services in any manner that could disable, overburden, damage, or impair the Services.
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Attempt to gain unauthorised access to any part of the Services.
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Upload or transmit any viruses or malicious code.
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Use the Services to infringe upon the rights of others or violate any applicable laws or regulations.
4. Intellectual Property
All content, features, and functionality of the Services — including but not limited to text, graphics, logos, and software — are the exclusive property of Forgettable or its licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for personal, non-commercial purposes.
5. Privacy
Your use of the Services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
6. No Financial or Insurance Advice
The information provided by Forgettable, including through AI-powered features, is for informational and educational purposes only.
It does not constitute financial, insurance, legal, or professional advice, and should not be treated as such. You should always consult a licensed professional before making financial or insurance-related decisions.
7. AI-Powered Features
Some features in the Forgettable app, including our in-app chat, use AI technology to assist you in understanding insurance-related topics. These responses are generated based on generalised data and patterns, and may not reflect your specific coverage or situation.
By using these features, you understand and agree that:
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AI responses are for informational purposes only.
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They do not constitute financial, legal, or insurance advice.
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You should not rely solely on these responses to make decisions.
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Forgettable is not liable for decisions made based on AI-generated content.
8. Disclaimers
The Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that the insights provided will be complete, accurate, or suitable for your specific needs.
9. Limitation of Liability
To the fullest extent permitted by law, Forgettable shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid us, if any, for the Services.
10. Indemnification
You agree to indemnify and hold harmless Forgettable, its affiliates, directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services or violation of these Terms.
11. Third-Party Services and Links
Our Services may contain links to third-party websites or services that are not owned or controlled by Forgettable.
We are not responsible for the content, policies, or practices of any third-party services and you use them at your own risk.
12. Beta and Experimental Features
Certain features may be released as beta or experimental. These features are provided "as is" and may change or be discontinued without notice.
13. Termination
We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, if you breach these Terms or if your use of the Services poses a risk to other users or to Forgettable.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
You agree to the exclusive jurisdiction of the courts of Singapore for any disputes arising out of or relating to these Terms or the Services.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you by updating the "Effective Date" above and, where appropriate, through in-app notification or email. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.
16. Premium Subscription and Billing
Forgettable offers an optional premium subscription (“Forgettable Premium”) that provides access to enhanced features, tools, and partner benefits. Subscription details, including pricing and features, are presented within the app prior to purchase.
Premium subscriptions are billed through your Apple ID and will automatically renew at the end of each subscription period unless canceled at least 24 hours before the end of the current period. You can manage or cancel your subscription at any time through your App Store account settings.
Your purchase and use of Forgettable Premium are also subject to Apple’s payment terms and conditions.
17. Apple End User License Agreement (EULA)
To the extent that you are using our Services through an Apple iOS device, you acknowledge that these Terms of Use incorporate the Apple Media Services Terms and Conditions and the Apple End User License Agreement (EULA) found at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/, which govern the licensed use of our app on Apple devices.
18. Contact Us
If you have any questions about these Terms, please contact us at:
Forgettable Pte. Ltd.
Email: privacy@forgettable.ai